Quick and effective revenue assurance is an important part of any successful business. Companies rely on the accuracy of their billing and collection process to meet customer, legal, and internal requirements. Delays or problems with these processes can be very costly for both, the companies and their customers. Revenues and margins suffer, but the company may fail to realize the loss in revenue and treat it as cost of operations. If such problems are not addressed, they can ultimately cause the company to fail.
How does a company recognize whether it needs to manage its billing reconciliation process more effectively? While this is a fairly complex process, Collabera has developed a tool - QuickScan Diagnostics - to assess the maturity of a company's revenue assurance processes and establish the desired goals. Mature processes will ensure that revenue losses are kept in check with accuracy and flexibility. It also gives end-customers a positive user experience in managing and paying for their communications and home entertainment portfolios.
Collabera follows the diagnostics phase with its strategy definition tool - Momentum Workshop - to lay out a roadmap to bridge gaps and to achieve desired goals. This Workshop will define the solution, identify strategies and tactics, and establish priorities for deploying the solution.
Collabera also has a pre-defined, configurable software solution, which consists of re-usable application components that simplify and automate invoice and adjustment tracking, among Service Providers. There is an intense focus on revenue leakage - with pre-built elements around detection and leakage containment, as well as implementation of corrective methods and focus on capturing lost revenue.
Components of our Revenue Assurance Solution include:
Case StudyRevenue Assurance: Billing ReconciliationCollabera’s Revenue Assurance solution helps a leading American Communications Services Provider plug revenue leakage  Download |
