Collabera
 
Technology, Communications & Media (TCM)
Billing Reconciliation
Quick and effective billing reconciliation is an important part of any successful business. Companies rely on the accuracy of their billing and collection process to meet customer, legal, and internal requirements. Delays or problems with these processes can be very costly for both the companies and their customers. Revenues and margins suffer, but the company may fail to realize the loss in revenue and treat it as a cost of operations. If such problems are not addressed, they can ultimately cause the company to fail.
How does a company recognize if they need to manage their billing reconciliation process more effectively? While this is a fairly complex process, Collabera has developed a tool - QuickScan Diagnostics - to assess the maturity of a company’s revenue assurance processes and establish the desired goals. Mature processes will ensure that revenue losses are kept in check with accuracy and flexibility. It also gives end-customers a positive user experience in managing and paying for their communications and home entertainment portfolios.
Collabera follows the diagnostics phase with its strategy definition tool - Momentum Workshop - to lay out the roadmap to bridge the gaps and to achieve the desired goals. This workshop will define the solution, identify strategies and tactics, and establish priorities for deploying the solution.
Collabera also has a pre-defined, configurable assessment method, which consists of re-usable application components that simplify and automate invoice and adjustment tracking among services providers. There is an intense focus on revenue leakage - with pre-built elements around detection and leakage containment as well as implementation of corrective methods and focus on capturing lost revenue.
Components of our solution include:
Billing reconciliation workflows
Invoice tracking application
Reporting & dashboards
Business analytics
Advisory services to analyze and recommend a true-fit solution to a client’s business needs
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Case Studies
A media giant hired Collabera to assess and recommend data warehousing requirements.
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