Job Title Customer service Representative
Location Austin, TX
Interviews Onsite (Jan 2019)
Start Date Feb 19th
Duration 4 Months (Possibility of extension and conversion)
**100 % attendance is required for Training duration**
Roles & Responsibilities:
• The roles are opening due to attrition, peak season, and high volume.
• They will mainly be working on pre-paid accounts and teen accounts.
• 80% of calls are on unbankable, transaction history, replace cards, loading cards, and self service help.
Must Have Skills:
• 2 years of customer service experience.
• High school diploma.
• Steady job history.
• Manager will be looking at roles for 1 year and anything lower than 1 year, please specify why.