The Business Analyst will be involved in analysing business processes for service delivery and network operations for enterprise grade satellite services within Managed Services (SCMS).
• Interpret stakeholder requirements into business process diagrams and written documents
• Contribute as a key liaison between stakeholders at NBN Co, SCMS and SCMS’s vendors
• Achieve successful business outcomes by developing appropriate strategies to overcome ambiguity within business process and requirements
• Partner with stakeholders to identify risk, issues and dependencies in service delivery and network assurance
• Support vendor with development activities for OSS and BSS by clearly communicating business process that would be used as a foundation for systems development
• Support network infrastructure vendors with enabling required infrastructure by defining client requirements and finalizing business process