Korean Air Support
Candidate should have an experience in either Airline Industry or Call Centre Customer Service background.
• Understanding of customer service and customer handling skills
• Should be proficient in customer, information & question handling
• Awareness of nuances of the call centre environment – Flexible shifts (24x7), Weekend working, Schedule Adherence, Leave policy
Skills required: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Customer Support, Airline knowledge