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Customer Service Representative
11 hours ago
Direct Hire
Englewood, Colorado, US

Job Description

Title: Installer Relations Service Rep

Location: Englewood, CO

 

Day-to-day:

• Work across various departments such as Support Field Operations and Dealer Sales Channel

• Field inbound calls from field service technicians to assist them with various responsibilities in a fast-paced environment

• Utilize ticketing system as well as calls to receive inbound service requests

• Research customer information for accuracy and verify external work orders as needed

• Support retail partners by fielding inbound calls from the Dealer Sales Channel

• Work in a tech-centered role learning and utilizing cross-functional information to resolve customer requests

• Support inter-company special technical projects as needed

Job Requirements

Customer Service, Call Center, Inbound Calls, Ticketing System, Trouble Tickets, Troubleshooting, IT, Technical Support

 

Job Code: 777897 DP

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Recruiter Aeri
Email
Phone +6303157391

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