- Manages the onsite delivering of software services, installation and configuration for customer environments.
- The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
- Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
- Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
Technical support, Troubleshooting, Desktop Support, Windows 7/10, Help Desk support