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Customer Service Representative
2 weeks ago
Contract
Scranton, Pennsylvania, US

Job Description

Position Details:

Industry:        Banking

Job title:        Customer Service Representative

Location:       Scranton, Pennsylvania

Duration:      12 Months 

If you are interested in the role, please send me an email at shiva.deb@collabera.com or call me at 9738057509 along with your updated resume in MS Word file.

 

Skills and Responsibilities:

  • CSRs receive calls from clients while sitting and taking calls for the day, with structured breaks.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions.
  • Communicates effectively and confidently with all clients to make their financial lives better.
  • Has 1+ years of customer/client service experience, including experience handling difficult client situations.

Job Requirements

customer service representative, inbound and outbound calls

 

Job Code: 50085399

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