Job title: Customer Service Representative
Location: Scranton, Pennsylvania
Duration: 12 Months
If you are interested in the role, please send me an email at firstname.lastname@example.org or call me at 9738057509 along with your updated resume in MS Word file.
Skills and Responsibilities:
- CSRs receive calls from clients while sitting and taking calls for the day, with structured breaks.
- Has the ability to learn and adapt to new information and technology platforms.
- Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions.
- Communicates effectively and confidently with all clients to make their financial lives better.
- Has 1+ years of customer/client service experience, including experience handling difficult client situations.
customer service representative, inbound and outbound calls