• Must have punctual, regular and consistent attendance.
• Customer service experience required; Prior experience in contact center, financial industry or ecommerce environments is strongly preferred.
• Demonstrated dedication to quality and customer service based on the customer’s needs.
• Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required.
• Requires efficiency, accuracy and attention to detail.
• Computer experience within Windows environment as well as ability to navigate the internet, utilize computer shortcut functions, and navigate through multiple program platforms.
English Only Must have all screening test scores on the resumes. Call center experience is very preferred, but they can have no call center experience. 2 years of customer service experience. High school diploma. Steady job history.