Position: Customer Service Representative
Location: Lake Mary, FL 32746
- The Customer Service Representative answers, evaluates, and prioritizes incoming telephone requests.
- They will conduct themselves in a professional manner while providing world class customer service and promoting student success.
- Log and track calls using a ticketing system.
- Maintain historical records and provide information based upon documented processes.
- Excellent Customer Service Focus
- Excellent Communication Skills
- Phone Skills
- Data Entry Skills(35 wpm)
- Demonstrated ability to navigate Windows 10 operating system
- Demonstrated ability to navigate and troubleshoot browsers
- Demonstrated ability to navigate SIS ERP systems
- Demonstrated ability to navigate remote desktops
- Demonstrated ability to connect to a VPN
If you have any queries, You can reach me at 973-581-3871.
customer service representative