Location: Basking Ridge, NJ
Duration: 12 Months
Title: Business System Analyst
MUST HAVE SKILLS:
You’ll need to have:
•Bachelor's degree in Computer science or equivalent or 7+ years of relevant work experience.
• 5 to 7 years of PM, BA (relevant work experience)
•Experience with Office, including MS Project, and JIRA, Project Management Tools
•Experience working in collaboration with a team of Business Analysts
•Bachelor's degree with 5+ years of experience
•Professional certification (e.g. PMI).
•Intermediate level of understanding of project management principles, methodology, and tools.
•Experience with credit card and ACH payment processing details.
•Experience with Company billing systems such as ACSS and iVision and point-of-sale systems of OmniRetail, OmniIndirect, OmniTelesales.
•Experience in the technology or telecommunications industry.
•Ability to clearly develop and articulate solutions and business requirements and communicate to technical teams.
•Operational and business orientation with ability to quickly understanding system capabilities.
•Proven ability to multi-task and work in a self-directed manner.
•Detail oriented with strong tracking/organizational skills.
•Demonstrated collaboration skills.
•Experience in documenting and improving processes.
•Demonstrated ability to thrive in dynamic environment.
•Self-starter, team player who is able to successfully drive initiatives.
•Strong written and verbal communication skills. Includes strong Word, Excel, Visio, MS Project and PowerPoint skills to clearly communicate content to business leaders.
•Capability of working effectively in a complex matrix organization.
•Strong analytical and problem solving skills.
•Experience leading projects that require integration of multiple complex technology systems to deliver new functionality and user experience.
•Excellent verbal, written, presentation and influencing skills.
•Demonstrated ability to effectively communicate across all levels of the organization amongst diverse, differing, competing, and/or conflicting perspectives/priorities.
•Proven ability to handle and effectively prioritize several projects of varying complexity simultaneously.
•Experience working with design and content teams to deliver an excellent customer experience
•Responsible for executing all project management tasks, through both agile methodologies, and monitoring associated metrics to ensure key milestones are met and project health is maintained.
•Must have experience with application development project management. Must have ability to understand business, system, functional and user flows and technical terms and familiarity with APIs.
Must have experience working with offsite team member and handling offshore resources.
•Lead multiple calls daily to gather requirements, document meeting outcomes, and manage assigned action items and project tasked assigned to completion.
•Leads multiple cross-functional and cross business unit teams to solve for large scale strategic and operational improvement initiatives.
•Derives relevant impact from complex project requirements across the company.
•Generates creative solutions and designs the plan, along with the teams, necessary to deploy project solutions.
•Identify risks and opportunities associated with projects and adjust the project scope/duration and costs as appropriate to drive on time solutions.
•Responsible for project progress metrics and results relating to project direction check points, testing and user acceptance.
•Works independently to generate and execute final solutions and decisions related to complex business solutions that require deployment of system and process changes.
•Possess a deep knowledge of the software development cycle and practices in order to make informed decisions.
•Create program and project gap analyses between as-is / to-be system and process choices to support deliverable recommendations.
•Develop and presents status and impact communications to all effected levels (project team, executive sponsors, other stakeholders).
•Serve as central point of knowledge and communication across multiple internal and external stakeholder groups (especially executive level management) to facilitate the alignment/definition of the long-term strategy and project prioritizations to fulfill the strategic goals.
•Compliance to policies and procedures.
Business Analyst, JIRA, Agile, PMI, Excel, BI, Business Intelligence, User Stories, Project Management