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Technical Support Specialist
6 days ago
Jacksonville, Florida, US

Job Description

· Troubleshoot hardware/software via telephone and/or live chat for employees and consultants worldwide
· Ability to utilize multiple resources to determine cause and resolution of technology break/fix items (including basic how-to's)
· Technology knowledge may include, but not limited to: Windows 7/XP/10, Mac OS X, MS Office, VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), and incident management systems
· Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service

Job Requirements

Troubleshooting, MS Office Application, Customer Service, Call Center environment


Job Code: 50114528

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Recruiter Divybhan