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Customer Service Representative
3 weeks ago
Southfield, Michigan, US

Job Description

  • Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc
  • Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing
  • Efficiently access multiple electronic systems and LAN/PC to provide complete response
  • Work at all times to enhance and strengthen the relationship between the customer
  • Support special campaigns as needed, or if solicited by the customer
  • Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills
  • Skills required include:
  • Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations

Job Requirements

Other, Access, marketing, research, Training, Listening, Communication, LAN, organization, Business, Interpersonal Skills


Job Code: 50115098

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Recruiter Soumya
Phone +9737747807