Title: Customer Service Representative
Length: 3 month contract to hire
Hours: Training will be M-F 9am- 5:30pm MT for 4 weeks.
After training, candidates must be available to work 8 hour shift between 5am – 10pm Monday through Sunday.
Candidates should possess a high level of professionalism and customer service skills. This is a very structured position responsible for answering incoming calls from consumers who have questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures. This role requires great people skills as individuals work to help solve customer issues. Individuals hired for this position will work to achieve personal operational goals in a collaborative team environment.
customer service, csr, customer facing, call, inbound, outbound