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IT Help Desk Agent
1 week ago
Contract to Direct Hire
Cookeville, Tennessee, US

Job Description

  • Identify and escalate situations requiring urgent attention to appropriate resource.
  • Track and route problems and requests and documents resolutions.
  • Troubleshoot problems and advises on the appropriate action.
  • Respond to requests for technical assistance in person, via phone, and electronically.
  • Diagnose and resolve technical hardware and software issues.

Job Requirements

MS Windows, Technical Support, Troubleshooting, IT Service Desk, IT Help Desk

 

Job Code: 50119635

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Recruiter Chirag
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