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Pre Sales Support
4 weeks ago
Contract
Newtown Square, Pennsylvania, US

Job Description

Duration: 12 months contract project

Please Note: Experience in Customer Service, Sales, Account Management, or Consulting experience, ideally from a high-tech company or with a technical background is required.

EXPECTATIONS AND TASKS:

  • Make product and licensing recommendations for Company's Store products
  • Provide troubleshooting for the online sales channel, and guide customers during the purchase process
  • Promote products by contacting lead prospects with scalable and automatable tactics in a one-to-many approach
  • Drive renewals for subscription products
  • Identify areas for customer’s growth and expand user base within the product, or cross-sell other products
  • Collaborate with internal and external teams to share feedback on customers’ overall experience
  • Remove any technical or commercial obstacles from customers implementing and adopting services
  • Advocate customers’ needs with internal teams and collaborate with support and dev teams to find possible solutions
  • Work closely with team members to share customers’ references and increase your own products’ knowledge
  • Explain complicated software suites using technical and commercial language

Job Requirements

Sales Operations, Fluent in English, MS Excel

 

Job Code: 50141693

Reach Out to a Recruiter

Recruiter Jeevan
Email
Phone +19738521375