Hello Everyone !
This is Harish, a recruiter with Collabera. We have an excellent opportunity as a Customer Service Representative with one of our clients.
Feel free to reach out to me at +1 973-774-1084 or send me your most updated resume to firstname.lastname@example.org
- Job Title: Customer Service Representative
- Location: Albuquerque, NM (Can work remotely)
- Duration: 6 months (with possible extension)
- A Service Desk Agent acts as the first point of contact between customers who need technical support and the IT department.
- Agents resolve simple problems and escalate unresolved problems to the specialized support individual/teams.
- The chain of command for Service Desk Agents follows a traditional leadership ladder, and they report directly to their Team Leads.
- A Service Desk Agent is an individual who primarily answers inbound phone
customer service representative, call center, data entry, help desk support, service desk support, it support