• Job Description:
  Job Title: Technical Support Technician (ID Technicians)
  Duration: 6-month contract (potential extension/conversion)
  Location: Frederick, MD (Onsite)
•  
  Pay Range: $23 - $24/hr
• Key Responsibilities:
  • Monitoring the queue for new requests, changes or projects
  • Plan and implement assigned project as per defined processes and standards
  • Estimate project requirements in terms of time, cost and resources
  • Follow change management guidelines during the execution of projects
  • work with vendors as needed for the projects and monitor their work
  • collaborate with cross functional teams including network TPM and engineers
  • remain updated about the new technologies, processes and designs
  • follow safety and security standards
  • Troubleshoot network or physical component issues as needed during deployment
  • Communicate with stakeholders and share regular updates
  Qualifications:
  • Basic Networking knowledge
  • Understand TCP/IP networks, DHCP, Static IP
  • Basic Cabling (Fiber Optic – single mode and multimode) Knowledge
  • Basic hardware and IT system understanding
  • Understand setting up servers (rack installation, wiring servers, cable installation)
  • Can lift and rack equipment up to 40 pounds
  • Reliable transportation
  Nice to Have:
  • Experience working in a data center environment
  • Time Management/Project Management skills
  • Able to schedule heavy activities and meet timelines
  • Strong work ethic

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.