• Active Directory
• Cyberark
• Entra

• Responsible for provisioning system access requests, complete required research or analysis, and determine appropriate resolution(s).

• Provision more difficult approved myAccess system requests, while adhering to department confidentiality as it applies to user provisioning and/or related projects.
• Assist in application re-certifications.
• Ensure completion of system access requests within required service level agreements, following procedures and processes to completion so requested system access is accurately provisioned.
• Work with Role Engineering or other systems to complete research and trouble-shoot issues.
• Troubleshooting user access-related issues to ensure end users are able to access required applications to complete their job functions.
• Analyze identity and access management issues or problems and make necessary recommendation to management for resolution.
• May assist and provide guidance to less experienced personnel.
• Adhere to all SOX (Sarbanes-Oxley Act) key controls.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the Bank brand.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

• Combined minimum of 3 years higher education and/or work experience, including a minimum of 1 years identity and access management experience.
• Very strong analytical skills.
• Very strong problem-solving skills.
• Detail-oriented.
• Wide knowledge of software and its uses, interactions with various hardware systems.
• Excellent written and verbal communication skills.
• Familiar with SOX (Sarbanes-Oxley Act) key controls.

• Bachelors degree.
• Minimum of 2 years experience in identity and access management.
• Certification in business, Information Technology, and/or security.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.