To Discuss more about this job opportunity, please reach out to Deepak Arya (LinkedIn URL - www.linkedin.com/in/deepak-arya-8a79aa22a/), email your updated resume at Email - deepak.arya@collabera.com. Thank you!

Pay Range: $80 to $90 an hour. 

Client Industry: Pharmaceutical 

Job Mode: Hybrid – 3 times Onsite, Monday and Friday remote

Contract Duration: 12 Months Contract (Possibility of Extension based on business needs and performance.)

Job Summary:

• Seeking an experienced Program Manager to support a large scale global CRM transformation across international business units and affiliates.
• This role will focus on business side program management, stakeholder engagement, change management, communication, and organizational readiness.
• The successful candidate will work closely with global, regional, and local stakeholders as well as business technology teams and external consulting partners.
• This position requires strong executive communication, strategic thinking, organizational skills, and the ability to drive accountability across a highly matrixed environment.
• The ideal candidate will have experience managing complex business transformation programs and confidently partnering with senior leadership.

Key Responsibilities:

• Support business side program management for a global CRM transformation and migration initiative.
• Coordinate activities across global, regional, and local business stakeholders.
• Engage business teams to understand local use cases, requirements, resource needs, and implementation considerations.
• Gather and synthesize stakeholder input to support a cohesive transition plan.
• Communicate program timelines, objectives, business value, expectations, and resource requirements.
• Drive stakeholder alignment and accountability across multiple countries, regions, and business units.
• Support business requirements and collaborative workshops with affiliate and business representatives.
• Coordinate with business technology teams and external consulting partners on transformation activities.
• Support change management, communications, awareness, and organizational readiness activities.
• Prepare executive presentations, leadership updates, status reports, dashboards, and meeting materials.
• Participate in senior leadership meetings, capture decisions and action items, and drive follow through.
• Track project risks, issues, dependencies, milestones, resources, and performance.
• Maintain PMO governance processes, tools, reporting, and documentation.
• Coordinate cross functional meetings and workshops and ensure alignment on objectives and deliverables.
• Support senior program leadership as a business side partner and help drive execution across the transformation.

Required Qualifications:

• Bachelor's Degree required.
• Minimum 5 years of program or project management experience.
• Experience managing complex, cross functional, global, or highly matrixed programs.
• Strong business transformation and strategic project management experience.
• Demonstrated experience managing diverse and senior stakeholders across multiple teams, regions, or business units.
• Strong executive communication and presentation skills.
• Experience preparing executive level presentations, status reports, dashboards, and program updates.
• Strong change management and stakeholder communication experience.
• Ability to drive accountability, timelines, risks, issues, dependencies, and action items across teams.
• Experience supporting enterprise technology or business transformation initiatives.
• Excellent written and verbal English communication skills.

Preferred Qualifications:

• Experience supporting a CRM transformation or migration.
• Experience with Salesforce or similar enterprise CRM platforms.
• Experience with Veeva CRM or another life sciences CRM platform.
• Global pharmaceutical commercial experience.
• Global commercial, sales, marketing, or customer excellence experience.
• Experience working with international affiliates across multiple countries.
• Experience partnering with business technology or IT organizations on enterprise transformations.
• Experience working with consulting firms or external implementation partners.
• Experience with organizational readiness, adoption, communications, and change leadership.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)