Job Title: Mechanical Engineer I (Field Service Engineer)
Location: Sparrows Point, MD
Duration: 4+ Months (With Possibility of Extension/Conversion)
Pay Range: $30.71 – 32.71/Hr

Job Description:

• We're looking for a Field Service Engineer to deep-dive daily system-level investigations for the Drone system at our commercial operations sites, driving improved reliability within our ultra-fast drone delivery operations.
• This role will be responsible for troubleshooting drone issues observed within operations and rapidly finding solutions to safely return the drone to service.
• Additionally, this role will be responsible for supporting new drone delivery sites by provisioning site equipment, programing check flights and verifying nominal performance before commercial operations start.
• This role sustains the larger organization by ensuring a high degree of technical reliability within drone operations, working closely with design engineering/service engineering staff and powering a flywheel of continuous improvement in the drone system design.
• Partnering with the drone system operations and various engineering disciplines, you will provide engineering analyses and solutions to improve the system reliability and performance.
• The successful candidate will leverage data-driven insights to identify opportunities and lead implementation of system improvements.

About the Team:

• This role is a core member of the Engineering team, serving as the first line between operator/maintainer experiences and design engineering improvements or mitigations.
• Strong cross-functional engineering fundamentals (mechanical, electrical, software development basics) skills are essential, as well as strong technical communication and documentation skills.
• Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.

Required Skills:

• BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent
• Experience troubleshooting and debugging technical systems
• Experience scripting in modern program languages
• Experience in project management
• Strong communication and writing skills
• Ability to travel up to 30% of the time

Preferred Skills:

• Aviation or Aerospace experience
• Experience with drone systems
• Experience working with operations teams to resolve urgent issues
• Use of engineering project management software such as JIRA, Confluence, or other Agile tools

Leadership Principles:

• Learn and Be Curious
• Dive Deep
• Deliver Results

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)