The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Technical Support Specialist
Contract: Chandler, Arizona, US
Salary Range: 23.00 - 24.00 | Per Hour
Job Code: 371072
End Date: 2026-09-19
Days Left: 27 days, 5 hours left
Job Title: IT Tech Support
Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours
About the Role:
This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect, while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1–3 years of IT support or customer service experience, strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams.
Qualification - Please read carefully:
- All Recent Graduate, Fresher, Recent college pass out, Trainees/interns, Pursuing to be completed education/bachelors soon, are welcomed.
- Someone worked for almost 3 or more years and are about to complete their current project or completed the project are also requested to apply if interested!
- People who are looking to begin theri careers back again, this could be the role you are looking for!
Top skills:
- First-Line IT Support & Troubleshooting – Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.
- Customer Service & Communication – Strong phone/chat support, client care, and clear ticket documentation.
- Showing up Attitude, need to be responsible, have the committement!
Compensation:
Hourly Rate: $23 – $24 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About Us:
At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Wanna have a real quick quick repsonse?
Apply now on shivani.soni@collabera.com right now!!
Job Requirement
- IT Tech support
- Tech support
- Technical Support
- First-Line support
- 1st line support
- Support
- CSR
- Desktop Support
- helpdesk
- help desk technician
- Service Desk Analyst
- Windows 10/11
- Ticketing
- Incident Management
- Troubleshooting
- AnyConnect
- ITSM
- Remote Support
- remedy
- VPN
- Problem Solving
- Chat support
- user support
- Recent graduate
- Fresher
- trainee
- intern
- internship
- technician
Reach Out to a Recruiter
- Recruiter
- Phone
- Shivani Soni
- shivani.soni@collabera.com
- 9738412468
Apply Now
Apply Now
