About the Role 

TECHNICAL SUPPORT OPPORTUNITY | HYBRID | CONTRACT
Are you a Technical Support professional who enjoys solving problems and helping people get back on track? This could be a great opportunity to explore!

We’re hiring Production / Technical Support I professionals for a leading financial services organization for Entry-Level role.

What we’re looking for:
?? 3–5 years of Technical Support / Help Desk / Service Desk experience
?? Strong customer service & communication skills
?? Phone & chat-based technical support experience
?? Windows 10/11 & Office 365
?? Citrix, VPN & Cisco AnyConnect
?? SharePoint experience
?? ITSM / Remedy is a plus
?? Strong troubleshooting, documentation & multitasking skills

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Pay rate: $22/hr - $25/hr