The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Pennington, New Jersey, US span>
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 372001
End Date: 2026-10-30
Days Left: 26 days, 3 hours left
Position: Customer Service Representative (Level III)
Client: Banking
Job duration: 12 Months (Possibilities of extension OR conversion to FTE)
Location: Hopewell, NJ (100% Onsite role)
Payrate: $18 - $21 per hour
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Shift Time:
Training Hours – Monday through Friday 9am -5:30pm EST
Will follow schedule selected at offer time, once training is completed Possible shift options are as follows, not guaranteed
SHIFTS are listed in EST -
M - F 8:25am 4:55pm
M - F 9:00am 5:30pm
M - F 9:30am 6:00pm
M - F 10:00am 6:30pm
Department- WMFS CAS
- Client Account Services (CAS) primary client is Financial Advisors and Client Associates. CAS provides general investment account
- Maintenance support such as opening a new account, maintaining existing accounts, and enrolling accounts in new features.
This can include (but is not limited to) providing tutorial assistance, troubleshooting errors, and document review.
Job Requirement
- Call
- inbound calls
- outbound calls
- customer service
- call center
- call centre
- call support
- customer support
- customer service specialist
- customer specialist
- call agent
- mortgage
- fraud
Reach Out to a Recruiter
- Recruiter
- Phone
- Monika Jarele
- monika.jarele@collabera.com