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Customer Service Representative

Contract to Hire: Pennington, New Jersey, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 372047

End Date: 2026-10-31

Days Left: 25 days, 12 hours left

Position: Customer Service Representative (Level III)
Duration: 12 Months (possibilities of extension or conversion)
Location: Hopewell/Pennington, NJ 08534
On-site 5 days
Pay Range: $20 - $21/hour
Shift time:
  • Mon–Fri: 8:25 AM–4:55 PM

  • Mon–Fri: 9:00 AM–5:30 PM

  • Mon–Fri: 9:30 AM–6:00 PM

  • Mon–Fri: 10:00 AM–6:30 PM

  • Mon-Fri 10:30am 7:00pm

Customer Service Representative Roles and Responsibilities: 
  • Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans.
  • Provides participants with clear information on their accounts, guides them through how to execute transactions.
  • completes error free processing of financial transactions
Must Haves:
  • Customer service or call center experience.

  • Strong verbal and written communication skills.

  • Strong attention to detail and accuracy.

  • Good problem-solving and organizational skills.

  • Basic computer skills and ability to navigate multiple systems.

  • Ability to work a full-time, 40-hour workweek.

  • Reliable attendance and punctuality.

  • Ability to work on-site in Hopewell/Pennington, NJ.

Benefits:

 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Job Requirement
  • Customer Service
  • Customer Support
  • Customer Care
  • Call Center
  • Calls
  • Inbound calls
  • Outbound calling
  • Phone handling
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Bulbul Malviya
  • bulbul.malviya@collabera.com
Apply Now
Apply Now
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