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Customer Service Representative

Contract: Austin, Texas, US

Salary Range: 17.00 - 20.00 | Per Hour

Job Code: 371191

End Date: 2026-10-11

Days Left: 24 days, 20 hours left

Details:
Client: Information Technology
Job Title: Customer Service Representative
Location: Austin, TX
Duration: 6 month
Pay Range: $16/hr - $20/hr
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
 
 
Responsibilities:??
  • Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.
  • This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous, and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call?Center?units as needed.
  • Meets individual performance standards.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics.?
 
Job Requirement
  • Customer Service
  • Exel
  • Word
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vivek Singh
  • vivek.ksingh@collabera.com
  • 9738412203
Apply Now
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