Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Collabera, Inc. and its affiliates (“Collabera,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our websites, contact us, apply for jobs, interact with us as a client, vendor, or business partner, or participate in our marketing or other events.

Categories of Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers (name, email address, IP address, device ID)
  • Personal information described in Cal. Civ. Code §1798.80(e)
  • Protected classifications (where permitted by law)
  • Commercial information
  • Internet or network activity
  • Geolocation data
  • Audio, electronic, visual, or similar information
  • Professional or employment-related information
  • Education information
  • Inferences drawn from the above
  • Sensitive personal information (limited to what is necessary)

Sources of Personal Information

We collect information directly from you, from your device or browser, from recruiters and business partners, from clients and vendors, from public sources, and through cookies and similar tracking technologies.

Use of Personal Information

We use personal information to:

  • Operate, maintain, and improve our websites and services
  • Communicate with you and respond to inquiries
  • Recruit, staff, and manage candidate relationships
  • Communicate with prospective customers, vendors, and business partners
  • Manage business relationships with clients, vendors, and partners
  • Perform marketing, advertising, and analytics
  • Process payments and contracts
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations
  • Support corporate transactions

Retention of Personal Information

We retain personal information only as long as reasonably necessary for the purposes described or as required by law.

Retention Table:

Category

Retention Period

Website logs and security logs

12–24 months

Cookies and tracking data

Up to 13 months (or as per your preferences)

Marketing contacts

Up to 24 months (or until you opt out)

Candidate / applicant data

Up to 4 years

Client and vendor data

Duration of relationship + up to 7 years

Support and inquiry records

1–3 years

CCTV / recordings

30–90 days (unless needed for investigation)

Compliance and legal records

As required by law

 

Disclosure of Personal Information

We may disclose personal information to:

  • Affiliates within the Collabera group
  • Service providers and contractors
  • Recruiting and staffing partners
  • Clients and vendors (as necessary for service delivery)
  • Professional advisors, auditors, and regulators
  • Law enforcement or government authorities when required
  • Transaction partners in corporate transactions

Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary consideration.

However, we use cookies, pixels, and similar technologies provided by analytics and advertising partners. These technologies may enable cross-context behavioral advertising and may be considered “sharing” under California law.

Categories that may be shared include identifiers, internet/network activity, geolocation data, and inferences.

Your Privacy Choices

You may opt out of the sharing of your personal information for cross-context behavioral advertising by:

  • Clicking the “Your Privacy Choices” link on our website (if available)
  • Adjusting your cookie preferences through our consent management tool
  • Enabling Global Privacy Control (GPC) signals in your browser (we honor GPC where required by law) We recognize and process Global Privacy Control (GPC) signals in accordance with applicable law.

Additional U.S. State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws, including the right to:

  • confirm whether we process your personal information;
  • access and obtain a copy of your personal information;
  • correct inaccuracies in your personal information;
  • request deletion of personal information;
  • opt out of targeted advertising;
  • opt out of the sale or sharing of personal information;
  • opt out of profiling in furtherance of decisions that produce legal or similarly significant effects; and
  • appeal a denial of a privacy rights request.

To exercise applicable rights, please contact us at privacy@collabera.com.

If we deny your request, and your state provides a right to appeal, you may submit an appeal request by replying to our response or contacting us at privacy@collabera.com with “Privacy Appeal” in the subject line.

Sensitive Personal Information

We use sensitive personal information only for permitted business purposes and do not use it in ways that trigger additional consumer rights to limit its use in most cases.

Cookies and Tracking Technologies

We use essential, analytics, and marketing cookies. You can manage your preferences through our cookie banner or your browser settings.

Canadian Privacy Rights

If you are located in Canada, applicable Canadian privacy laws may provide you with rights regarding your personal information, including the right to:

  • access personal information we maintain about you;
  • request correction of inaccurate information;
  • withdraw consent where processing is based on consent, subject to legal or contractual restrictions;
  • request information regarding how your personal information is used or disclosed; and
  • file a complaint with an applicable privacy regulator.

By providing personal information to Collabera or using our services, you consent to the collection, use, disclosure, and transfer of your personal information as described in this Privacy Policy, subject to applicable law.

You may also contact the applicable Canadian privacy regulator if you believe your personal information has been handled improperly.

International Transfers

Collabera operates globally and may transfer personal information to the United States, Canada, India, and other jurisdictions where we or our service providers operate.

Personal information may be stored or processed in jurisdictions outside your province, state, or country of residence and may be accessible to courts, law enforcement, or regulatory authorities under applicable laws in those jurisdictions.

Where required by applicable law, we implement appropriate safeguards designed to protect personal information during international transfers, including:

  • Standard Contractual Clauses;
  • contractual data protection obligations;
  • confidentiality protections; and
  • other lawful transfer mechanisms recognized under applicable law.

We do not currently rely on the EU-U.S. Data Privacy Framework for international data transfers.

Any references to the EU-U.S. Privacy Shield are historical only.

Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information.

Children

Our websites and services are not directed to children under the age of 16.

Changes to This Policy

We may update this Privacy Policy periodically. We will revise the “Last Updated” date when changes are made.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at: privacy@collabera.com