• Serves as a Corporate Communications representative, providing strategic guidance, identifying effective tactics and evaluating results.
• Serves on the emergency response communications team on a rotational basis and occasionally after-hours and weekends. May work extensive hours at locations during a crisis response.
• Develops and manages the production of a wide variety of communication materials, including web copy, news releases, fact sheets, articles, presentations, speeches, videos, emails, intranet articles, brochures, posters, digital signage, etc.
• Planning stakeholder and public engagement events, including developing materials, conducting notifications, managing logistics and compiling outreach reports.
• Staffing booths at community events and attending neighborhood, HOA and other community meetings.
• Develops and implements strategic internal and external communication plans. Includes developing key messages, strategies, timing and specific channels, and incorporating analytics and measurement for results.
• Works closely with Regulatory, NGIA implementation, Energy Sales, Government Affairs and other internal teams to maintain consistent messaging and support customer and stakeholder engagement.
• Leads thought leadership efforts for the company’s Minnesota decarbonization and cleaner energy technologies, including white papers, LinkedIn articles, conference presentations, etc.
• Implements best practices and improves processes and deliverables proactively.
• Assists the web content team with the planning, implementation and maintenance web content.
• Collaborates with graphic designers, marketing specialists and social media team to produce attractive and effective communication materials.
• Develop notification letters and emails for customers, city staff, public officials, neighborhood associations, business associations, local newspapers and media outlets and other external stakeholders as needed for innovation.
• Serves as regional support for company social media accounts.

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field is required.

• 3-5+ years of communication experience.
• Can become or preferably is familiar with cleaner energy and natural gas industry terminology.
• Expertise in developing and executing communication strategies.
• Ability to collaborate effectively with Communications, Marketing, Regulatory, and NGIA implement teams throughout the organization.
• Experience in partnering with key stakeholders to prioritize and deliver on multiple or complex projects; with the ability to meet deadlines and work effectively in a fast-paced environment.
• Strong ability to interact with diverse groups, develop robust networks, and build credibility within the organization to drive projects forward.
• Exceptional oral and written communication skill to convey complex information effectively.
• Familiarity with innovative stakeholder and community engagement strategies.

• Ability to read, interprets, use and discuss regulatory filings and documents.
• Experience within a matrix organization.
• A communications generalist and utility player with broad experience and the ability to flex and adapt to team and organizational needs.
• A creative, highly motivated, detail-oriented self-starter.
• Able to work independently to accomplish goals and objectives.
• Able to perform with poise under tight deadlines and shifting priorities; can successfully navigate fast-paced situations.
• Flexibility and adaptability.
• Exceptional project and time management skill.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.